There’s wisdom and experience in your company. Unfortunately it’s locked up in your people’s heads. And that’s a problem. When it’s only in their heads, it’s inaccessible to others. This webinar will show you how to make that wisdom available to everyone who needs it. So they all can put it to use.
2:00 Why you need a book of wisdom
4:48 Capturing wisdom
6:32 Rules about your platform
10:04 Power of search
13:50 Storing wisdom in BPS
24:25 Platform between basic documents and BPS
25:24 Getting started with a book of wisdom and why do it